Privacy Policy

Effective Date: July 8, 2026

TGH FREIGHT LLC is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy was developed by TGH Freight as part of our ongoing commitment to transparency and data protection. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you use our services, including but not limited to:

Full name and contact information (email address, phone number, mailing address)
Business name, job title, and company information
Billing and payment information, including credit card numbers and bank account details
Shipping and freight details, including origin and destination addresses
Account credentials (username and password)
Communication records between you and TGH FREIGHT LLC

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

IP address and browser type
Operating system and device type
Pages visited, time spent on pages, and referral sources
Date and time of access
Clickstream data and navigation paths
Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third-party sources, including business partners, service providers, credit reporting agencies, and publicly available databases, to supplement the information we collect directly from you.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our freight and logistics services
To process transactions, send invoices, and manage payments
To communicate with you about your shipments, orders, and account
To send promotional materials, newsletters, and service updates (with your consent)
To personalize your experience and deliver relevant content
To comply with legal obligations and enforce our terms and conditions
To detect, prevent, and address fraud, security breaches, or technical issues
To conduct internal research, analytics, and business development
To respond to your inquiries, requests, and customer service needs

3. Sharing and Disclosure of Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who operate on our behalf to perform services such as payment processing, data analysis, email delivery, hosting, customer service, and shipping coordination.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests from government authorities, including court orders, subpoenas, or regulatory requirements.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal information becomes subject to a different privacy policy.

3.4 Protection of Rights

We may disclose information where necessary to protect the rights, property, or safety of TGH FREIGHT LLC, our customers, or the public.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable laws and regulations.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include encryption, firewalls, access controls, and secure data storage. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

6.1 Types of Cookies

We use the following types of cookies on our website:

Essential Cookies: Required for the website to function properly. These cannot be disabled.
Performance Cookies: Collect anonymized data about how visitors use our website to improve functionality.
Functional Cookies: Remember your preferences and settings to enhance your experience.
Targeting Cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

6.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality and your ability to access certain features.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal exceptions.
Portability: Request transfer of your data to another organization.
Objection: Object to processing of your data for specific purposes.
Restriction: Request restriction of processing in certain circumstances.
Opt-Out: Unsubscribe from marketing communications at any time.

8. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what personal information is collected, the right to request deletion, the right to opt-out of the sale of personal information, and the right to non-discrimination for exercising your rights. TGH FREIGHT LLC does not sell personal information to third parties.

9. Children Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party website you visit.

11. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the United States and the processing of your data in accordance with this Privacy Policy and applicable U.S. law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after the posting of changes constitutes acceptance of the revised policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

TGH FREIGHT LLC
585 Brown Rd
Venice, FL 34293-6404
United States

We will make every effort to respond to your inquiry within 30 days of receipt.

This Privacy Policy was last updated on July 8, 2026. TGH FREIGHT LLC reserves the right to modify this policy at any time. All changes will be effective immediately upon posting to our website.