Terms of Service
Effective Date: July 1, 2025 | Last Revised: July 8, 2026
These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("Customer," "you," "your") and TGH Freight LLC ("Company," "we," "us," "our"), organized and operating under the laws of the State of Florida, with its principal office located at 585 Brown Rd, Venice, FL 34293-6404, United States.
By accessing our website at tghfreight.mom, utilizing any of our freight, logistics, or transportation services, or entering into any business arrangement with TGH Freight LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately discontinue use of our services and website.
Your continued use of our services following the posting of any changes to these Terms constitutes acceptance of those changes. We recommend you review these Terms periodically.
TGH Freight LLC provides freight transportation and logistics services, including but not limited to:
All services are subject to availability and may be limited by geographic scope, capacity constraints, and applicable law. The Company reserves the right to refuse service to any customer or shipment at its sole discretion.
To use our services, you must:
Certain services may require you to create an account or establish a credit line with TGH Freight LLC. By creating an account, you agree to:
All information provided during registration will be handled in accordance with our Privacy Policy.
All rates and charges quoted by TGH Freight LLC are estimates based on the information provided by the Customer at the time of quotation. Actual charges may vary based on actual freight dimensions, weight, classification, and any Accessorial Services requested. The Company reserves the right to adjust charges if the actual shipment characteristics differ from those described at the time of quotation.
Rate quotations are valid for the period specified in the quotation. If no period is specified, the quotation shall remain valid for thirty (30) calendar days from the date of issuance.
Invoices will be issued upon completion of delivery or as otherwise agreed upon in writing. All invoices are due and payable within thirty (30) days from the date of invoice unless otherwise specified in a separate written agreement.
We accept payment via company check, ACH transfer, wire transfer, and major credit cards. Payment by credit card may be subject to a convenience fee of up to three percent (3%).
All past-due amounts shall accrue interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law. In the event of default, the Customer shall be responsible for all costs of collection, including reasonable attorneys' fees and court costs.
Credit terms, if extended, are subject to periodic review and may be modified or revoked at the Company's sole discretion. The Company may require security deposits, prepayment, or other assurances of payment as a condition of extending credit.
Any dispute regarding an invoice must be submitted in writing within fifteen (15) days of the invoice date. Disputed amounts must be accompanied by a detailed explanation of the basis for the dispute. Undisputed portions of invoices remain due and payable according to standard payment terms.
The Customer is responsible for properly marking, packaging, and labeling all shipments in a manner suitable for transportation. The Customer must accurately disclose the nature, weight, dimensions, and classification of all goods tendered for shipment.
The Company will make commercially reasonable efforts to deliver shipments within estimated transit times. Delivery estimates are provided in good faith but are not guaranteed unless expressly stated in writing as a guaranteed service offering. Transit times do not include the day of pickup, weekends, or holidays unless otherwise specified.
If a shipment is refused by the Consignee or cannot be delivered for any reason attributable to the Customer or Consignee, the Customer shall remain liable for all transportation charges, including return freight, storage fees, and any additional costs incurred.
If a Consignee refuses delivery or fails to accept delivery within five (5) business days, the Company may, at its discretion, place the shipment in storage at the Customer's expense. If the Customer fails to make arrangements for the disposition of the shipment within thirty (30) days, the shipment may be deemed abandoned, and the Company may dispose of it in accordance with applicable law.
The Company reserves the right to inspect any shipment to verify contents, weight, dimensions, and compliance with applicable law. The Customer authorizes the Company to open and inspect packages outside the presence of the Customer if deemed necessary by the Company.
UNLESS OTHERWISE AGREED IN A SEPARATE WRITTEN AGREEMENT BETWEEN THE PARTIES, THE COMPANY'S LIABILITY FOR LOSS, DAMAGE, DELAY, OR NON-DELIVERY SHALL NOT EXCEED THE LESSER OF: (A) THE DECLARED VALUE OF THE SPECIFIC SHIPMENT (SUBJECT TO THE CUSTOMER HAVING PROPERLY DECLARED SUCH VALUE IN WRITING AT THE TIME OF TENDER AND PAID ANY APPLICABLE VALUATION CHARGE); (B) THE ACTUAL CASH VALUE OF THE GOODS AT THE TIME OF SHIPMENT; OR (C) $100.00 PER SHIPMENT, WHICHEVER IS LESS.
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF REVENUE, LOSS OF GOODWILL, OR COST OF SUBSTITUTE GOODS, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORSEEABLE OR WHETHER THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The Company shall not be liable for loss, damage, delay, or non-delivery caused by:
The Customer must declare a value for each shipment that exceeds the applicable limitation of liability. Any declaration of value must be made in writing at the time of shipment and must be accompanied by an additional valuation charge as determined by the Company. Failure to declare a value shall result in the Customer being deemed to have agreed to the default limitation of liability stated herein.
All claims for loss, damage, or delay must be filed in writing with the Company within nine (9) months from the date of delivery (or, in the case of non-delivery, within nine (9) months from the date the shipment was reasonably expected to be delivered). Failure to file a claim within this period shall constitute a complete waiver of all claims arising from that shipment.
All claims must include:
The Company shall have a reasonable period to investigate any claim, during which time the Customer shall cooperate fully and preserve all evidence of loss or damage. The Company may require an inspection of the goods before any claim is processed.
The Company will acknowledge receipt of a claim within thirty (30) days and will render a decision within one hundred twenty (120) days. Payment of a claim shall not constitute an admission of liability by the Company.
Cargo insurance is available upon request and must be arranged prior to shipment dispatch. The Company offers cargo insurance through licensed third-party providers. Coverage is subject to the terms, conditions, and exclusions of the applicable insurance policy. The Company is not an insurer and makes no representations regarding the adequacy of any insurance coverage for the Customer's specific needs.
The Customer is advised to independently evaluate its insurance requirements and maintain appropriate coverage for all goods in transit. The Company's liability as set forth in Section 8 applies regardless of whether Customer has purchased additional insurance.
The following items are prohibited from shipment without prior written approval:
The Company reserves the right to refuse any shipment that poses a safety risk, is illegal, or violates these Terms in any way.
The Customer agrees to indemnify, defend, and hold harmless TGH Freight LLC, its officers, directors, employees, agents, and subcontractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
All content on the tghfreight.mom website, including text, graphics, logos, images, software, and other materials, is the exclusive property of TGH Freight LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
The Company grants you a limited, non-exclusive, non-transferable license to access and use the tghfreight.mom website for its intended purpose. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without the prior written consent of the Company.
The name "TGH Freight," "TGH Freight LLC," and all related logos, product names, service names, and slogans are trademarks of TGH Freight LLC. You may not use these marks without prior written permission.
TGH Freight LLC values your privacy. Our collection, use, storage, and disclosure of personal information is governed by our Privacy Policy, which is available on our website at tghfreight.mom. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
We implement appropriate technical and organizational security measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
This Agreement shall remain in effect until terminated by either party. The Company may terminate this Agreement or suspend your access to services immediately, without prior notice, for:
Upon termination, you shall immediately pay all outstanding amounts owed. The following provisions shall survive termination: Sections 8 (Limitation of Liability), 9 (Claims Procedures), 12 (Indemnification), 17 (Force Majeure), 18 (Governing Law), and any other provisions that by their nature should survive.
In the event of any dispute arising out of or relating to this Agreement, the parties shall first attempt to resolve the dispute through good-faith negotiation. Either party may provide written notice of the dispute, and the parties shall engage in direct discussions for a period of not less than thirty (30) days.
If the dispute cannot be resolved through negotiation, the parties agree to submit the dispute to non-binding mediation administered by a mutually agreed-upon qualified mediator in Sarasota County, Florida, before resorting to litigation.
Any dispute not resolved through mediation shall be litigated exclusively in the state or federal courts located in Sarasota County, Florida. The parties consent to the personal jurisdiction and venue of these courts and waive any objection to the convenience of the forum.
TGH Freight LLC shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure is caused by circumstances beyond its reasonable control, including but not limited to: natural disasters, pandemics, epidemics, war, terrorism, civil unrest, government actions, labor disputes, fuel shortages, equipment failures, road closures, infrastructure disruptions, or any other event or circumstance that is unforeseeable and beyond the Company's reasonable control.
The Company will use commercially reasonable efforts to mitigate the effects of any force majeure event and resume performance as soon as practicable.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of laws principles. The parties agree that the Carmack Amendment (49 U.S.C. § 14706) and other applicable federal laws governing interstate transportation shall apply to all interstate shipments.
For intrastate shipments, the laws of the State of Florida shall govern in addition to applicable federal regulations. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from application to these Terms.
TGH Freight LLC reserves the right to modify, amend, or update these Terms at any time, at its sole discretion. Changes will be effective immediately upon posting to our website at tghfreight.mom. The "Last Revised" date at the top of this document will be updated to reflect the date of the most recent changes.
Continued use of our services after the posting of revised Terms constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically to stay informed of any updates.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms. The remaining provisions shall continue in full force and effect, and the invalid or unenforceable provision shall be modified only to the extent necessary to make it valid and enforceable while preserving the parties' original intent.
The failure of TGH Freight LLC to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if made in writing and signed by an authorized representative of the Company. No waiver of any default or breach shall constitute a waiver of any subsequent default or breach.
These Terms, together with any applicable Bill of Lading, service agreements, rate confirmations, and other documents expressly incorporated by reference, constitute the entire agreement between you and TGH Freight LLC regarding the subject matter hereof. These Terms supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether oral or written, relating to the subject matter of these Terms.
For questions, concerns, or claims regarding these Terms or our services, please contact us at:
Address: 585 Brown Rd, Venice, FL 34293-6404, United States
Website: tghfreight.mom
Email: legal@tghfreight.mom
Business Hours: Monday – Friday, 8:00 AM – 6:00 PM Eastern TimeFor claims submissions, please include your Bill of Lading number or shipment reference number and submit all documentation in writing.